Dear Valued Patients,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our “new” normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your well being and safety. We will be reopening our office June 1st 2020 and will be accepting appointments on a limited basis.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are in place so that when you receive care, it’s both safe and comfortable for you as well as our staff.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some new changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask COVID-19 related screening questions through an email questionnaire. You’ll be asked those same questions again when you are in the office.

  • Face covering will be enforced when entering the office.

  • We will be providing hand sanitizer on the front desk for your convenience as needed.

  • We will measure your temperature upon arrival and you can gargle with 1% hydrogen peroxide (upon request) before being seated for your procedure.

  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

  • Appointments will be managed to allow for social distancing between patients, which means that you’re offered fewer options for scheduling your appointment to allow our staff to properly disinfect and sterilize our office after each patient leaves.

  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We please ask that you provide us with your most current phone number and wait in your car until your appointment time arrives.

  • Only patients with appointments and one guardian if necessary will be permitted into the office.

  • We ask that you please reschedule if you or anyone in your household is currently sick or has been sick in the last 2 weeks.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To request an appointment, please visit our website at www.ebrahimidds.com  

Thank you for being our patient. We value your trust and loyalty and look forward to keeping you healthy while keeping your smile healthy.

Sincerely,

Dr. Ebrahimi and Staff